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Can you calm the patient?
You are facing an annoyed patient in the hospital.
The patient has been waiting for his medical reports since days, which have been delayed. He announces that he is leaving and removes the intravenous drip and starts packing his bags.He does not wish to wait anymore.
As a senior doctor, you are witness to this incident.
How will you stop him to leave?
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Negotiation is an important life skill
We negotiate most of our waking hours. We negotiate with our team members, colleagues, bosses and vendors at work, with our kids, spouse and parents at home. We negotiate during buying or selling of an asset e.g. house, car and also conflict resolution and during salary negotiations. Negotiation is an important life skill and it contributes to our success.
If we do not negotiate well or don’t negotiate at all then there is a big chance that we are going to leave money on the table, which could have been ours. We often don’t negotiate because we feel it is inappropriate or feel uncomfortable and fear it.
“You don't get what you deserve. You get what you negotiate.” Chester Karrass
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