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Can you calm the patient?
You are facing an annoyed patient in the hospital.
The patient has been waiting for his medical reports since days, which have been delayed. He announces that he is leaving and removes the intravenous drip and starts packing his bags.He does not wish to wait anymore.
As a senior doctor, you are witness to this incident.
How will you stop him to leave?
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Negotiation is an important life skill
Negotiation is also a game, the more you play and practice, the better you get. Learn and prepare negotiation to reduce anxiety. Like any other skill, it can be mastered.
· Negotiation skills are learnable · You need to know the concept & principles · You need to apply the principles & practice the game · You should get feedback after each negotiation to improve
Last but not the least, seek negotiation and don’t avoid it. When you do buy or sell an asset or join a new job, negotiations are part of the whole process. Prepare for negotiations and don't avoid.
Negotiation is an information game, a conversational dance where we exchange offers...back and forth…offers and counteroffers to benefit mutually.
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