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Last minute penalty demand by customer
The CEO of a construction company is in discussion with a buyer, who wants the construction company to build an office space.
The CEO almost clinches the deal when, the buyer makes a last minute demand.
The buyer asks the CEO to include a penalty clause in the contract, that would require the builder to pay a hefty penalty if the building delivery is delayed by more than a month.
The CEO is infuriated with this last minute demand.
How would you as a seller respond to this new last minute penalty demand?
Photo Credits https://www.arorarealtech.com/
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Demonstrate the soft skills in your resume
In addition to hard and soft skills, we must also exhibit self-management skills e.g. self-motivation, time management and stress management. Being open minded, flexible, adaptable, experimenting and learning from mistakes are the key differentiator for a person's success.
World Economic Forum lists out the top ten soft skills, which employers look for. These are · - Complex Problem Solving · - Critical Thinking · - Creativity · - People Management · - Coordinating with Others · - Emotional Intelligence · - Judgment and Decision Making · - Service Orientation · - Negotiation · - Cognitive Flexibility
As a prospective employee, it is our job to learn and enhance the soft skills continuously as well as demonstrate relevant skills in our resume and during the interview to increase our success rate in the interview process.
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